Tanzania: NBC Goes Deeper in Cyber Banking

Risks associated with the management of cash transaction are declining, thanks to the introduction of online banking system in the economy.

This was said in Dar es Salaam on Tuesday by the NBC Bank, Head of Alternative Channels, Mr Raymond Mutagahywa, at the launch of the online banking services to users of smartphones and tablets.

Apart from smartphones and tablets, the NBC online banking services assure customers access to their account through the other digital banking channels including laptop and mobile phone.

The new products provide customers with freedom and flexibility to manage personal banking anytime from the comfort of home, office or even from the laptop anywhere worldwide.

With the online banking services, customers could manage more than 18 routine transactions assured of maximum security on the banking details.

Also, NBC bank online banking services provides a unique set of services that improve customer satisfaction while reducing overall customer service costs.

When done correctly, it can be a win-win for everyone involved and improves customer loyalty and the likelihood that customers will sign up for additional banking products and services from the financial institutions with the best online banking experiences.

"An intuitive online banking environment gives customers access and insight into own financial status and the ability to initiate transactions, answer questions and sign up for new products and services at will, from anywhere in the world," he added.

According to experts, electronic payment system it not only time saving but is a fundamental factor in speeding up business thus contributing to economic growth.

The computer hacking is widespread in the country at the moment that the syndicate should be dealt with accordingly through the security apparatus systems.
Source: Daily News, reported from Dar es Salaam, Tanzania
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