NIC for faster claim payments

Prompt settlement of claims has been lined up for National Insurance Corporation (NIC) clients, thanks to the launch of its nationwide connection to the national ICT Backbone.

NIC and all its 24 branches across the country have been connected to the national ICT backbone by Tanzania Telecommunications Company Limited (TTCL), in a move that is expected to significantly cut down the waiting time for authentication of data, regardless of which part of the country they are.

Speaking at the launch of the project in Dar es Salaam, the NIC Managing Director, Justine Mwandu said his organisation, which has 52 years in the market, found it inescapable to run efficiently without connecting to a quicker and safer ICT environment.

He said it would help them to authenticate clients’ information much faster and thus improve how they serve them as they look towards making NIC more competitive in the market.

NIC was set up by the government in 1963 as a parastatal monopoly, that once held 100 per cent market share, but since the liberalisation of the insurance market, it now competes with 30 other companies.

On Thursday, NIC’s boss said that under the new system, they would use “Web-Based System,” in a move that also recognises safety of information.

He pointed out that through the ICT backbone, in a project implemented by TTCL, now NIC headquarters in Dar es Salaam has been connected to its 24 branches across the country.

The project to connect NIC has cost 170m/-. He noted that this latest connection will enable NIC provide services to its clients with more efficiency and certainty.

He further said that initially, information for NIC clients from one branch to the headquarters or another NIC branch could take a long time.

“Following the coming of this latest technology, it will help to transfer NIC clients’ information faster and thus get faster service.

All NIC’s activities will now be effected through ICT, adding that their aim is to reach rural areas and give services to them with more efficiency,” he said.

He noted this new development would enable NIC give services using ICT to its clients inside and outside the country.
Source: Daily News, reported by Orton Kiishweko from Dar es Salaam, Tanzania 
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