Standard Chartered mulls deeper digitalised services

The Standard Chartered Bank has plans to set up an electronic banking unit in Dar es Salaam in a move to expand its operations in the online segment.

“We are currently finishing with the technical details and expect that it will be operational before the end of the second quarter,” said Standard Chartered Bank Tanzania’s Corporate Affairs Manager, Mr Beda Michael Biswalo.

He said the unit would be at the Shamo Complex in the city. Banks encourage online banking because it is easy and convenient for their customers to access their account. It also reduces crowds in the banking halls at their branches.

Moreover, online banking offers a variety of features that are simpler than visiting the branch and also cost-effective for the banks. Mr Beda made the revelation when introducing the new head of Consumer Banking business for Africa, Mr Kariuki Ngari, to journalists in Dar es Salaam over the weekend.

The Head of Corporate Affairs Juanita Mramba said that in recognition of the strong performance and growing aspirations of consumer banking Africa, they had appointed Mr Kariuki to take up the role with effect from April 1, this year.

Kariuki will lead the Bank’s consumer strategy and its implementation in Africa, capturing growth opportunities and introducing innovative strategies to further strengthen the bank’s market position. He is an accomplished banker with extensive experience.

Until his appointment, he served as the executive director for consumer banking in East Africa for the Bank. 

Addressing reporters, he said, they intend to bring more Small and Medium Enterprises in the next quarter and noted that SMEs would come into play in the next couple of years with regard to benefitting from the gas sub sectors.
Source: The Daily News,, reported by Orton Kiishweko in Dar es Salaam
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